Circuit of the Americas
  • Box Office
  • TX, USA
  • Salary
  • Full Time

Medical/Dental/Vision after 30 days, 401(k) after 1 year

Circuit of The Americas is looking for...

An energetic ticketing professional to help execute all aspects of motorsport and special event ticket operations. In addition to ticketing the Formula 1 United States Grand Prix - you will play an important role in hosting MotoGP, NASCAR, and many other concerts and spectator events at this one-of-a-kind multi-purpose event venue. You'll partner with the sales team to process orders and with departments across the organization to coordinate ticket needs. On event days, you'll be the go-to person in the Box Office and lead the event staff by example with a positive attitude and customer-first approach.

The Position!

  • Oversee processing of all sales orders for ticketed events
  • Manage internal ticket fulfillment using USPS and FedEx software
  • Serve as in-house Archtics expert (We can teach you!). Train new employees, build events, manage inventory, and troubleshoot as needed
  • Oversee ticket scanner configuration and distribution for events
  • Forecast event staffing needs and fill openings accordingly
  • Own special projects, such as executive reporting and process improvements
  • Additional opportunities are available - so be ready to grow with us!

About You!

  • You're passionate about the sports and events industry + ideally have a 4-year degree in Sports Management or related field.
  • You're eager to work events, including those on nights, weekends and holidays.
  • You have prior ticket operations experience. We use Ticketmaster, but any ticket experience will serve you well.
  • You enjoy working in Excel and have an affinity for SUMIFS and Pivot Tables.
  • You're innately curious and take the initiative to learn new concepts.
  • You're cool in a crisis and able to adapt in a changing environment, all with a smile.
  • You've worked in customer service previously and relish making a customer's day.
  • You've got an eye for details and tendency for quick execution.
Circuit of the Americas
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